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As the controller of your data, UK Moneyman Limited comply with and are registered under the Data Protection laws in the United Kingdom. We take all reasonable care to prevent any unauthorised access to and use of your personal information.
We collect personal information about you in order to:
Your personal information is required to enter into any contract you may undertake with us as your broker for a mortgage or protection product, and for us to provide information on relevant products and services. Without this information, it would not be possible for us to provide these services.
Personal information collected include:
The majority of this personal information is collected by our mortgage advisors when completing our fact find for a mortgage or protection product, from our mortgage administrators as part of our internal compliance checks or from the enquiry form on our website.
As your broker, we use your personal information to discuss your personal circumstances with mortgage lenders and/or protection providers, in order to determine the most appropriate product for your needs.
The personal information you provide may be used by automated decision-making systems to check your eligibility for products and services. A lender may then undertake credit enquiries upon receipt of your mortgage application.
Your personal information may be shared with UK Moneyman Limited’s approved contractors or agents, in order to maintain the customer relationship by providing continuing advice as your broker and to inform you about relevant products and services.
We disclose personal information to third parties such as lenders and protection product suppliers, but only to what is necessary to conclude the mortgage and/or protection contracts and the ongoing servicing of these contracts.
It may also be necessary to share your personal information with non-affiliated companies who perform support services on our behalf including those that provide professional, legal or accounting advice to UK Moneyman Limited.
These companies are required to ensure appropriate security measures are in place and maintain the confidentiality of your information, and to use your personal information only in the course of providing such services as specified by UK Moneyman Limited.
Finally, under limited circumstances, your personal information may be disclosed to third parties as permitted by, or to comply with, applicable laws and regulations, for instance, to meet our obligations to the Financial Conduct Authority (FCA) and when responding to subject access requests, proceedings of a court of law or similar legal process, to protect against fraud, and to otherwise cooperate with law enforcement or regulatory authorities.
The personal information you provide will not be passed to any third-party organisation for marketing purposes.
You will have the opportunity to indicate if you wish to receive communications from UK Moneyman Limited about relevant services and products, together with other marketing communications when you provide your personal information.
If you subsequently want UK Moneyman Limited to cease using your personal information for these purposes, please contact our Compliance team at admin@ukmoneyman.com.
(a) What cookies UK Moneyman Limited use and why
Cookies are small text files, which often include a unique identifier that is sent by a web server to your computer, mobile phone or any other internet enabled device (“device”) when you visit a website. Cookies are widely used in order to make websites work efficiently and help provide us with business and marketing information to enable us to make informed decisions on the development of our websites.
Click here to view the Cookie Policy
These help us see how you use our website e.g. which pages you visit. These cookies don’t collect any information that could identify you – all the information collected is anonymous and is only used to help us improve the performance of our website, understand what interests our users and measure how effective our advertising is.
We use performance cookies to:
Analyse the performance of our website.
Help us improve the website by measuring any errors that occur.
See how effective our adverts are (this isn’t shared with 3rd parties).
Sometimes cookies are managed for us by third parties, but we don’t allow the third party to use the cookies for any purpose other than those listed above.
By using our site you accept the use of ‘Performance’ cookies.
These are used to help us customise website content based upon your selections.
We use identification cookies to:
Remember choices you have made such as identifying yourself as an IFA or Adviser.
Show you when you’re logged in to the website.
Target you with adverts on other websites.
You can control whether or not these cookies are used, but preventing them may mean you are unable to access certain features or services. Preventing these cookies may stop us from remembering that you didn’t want a specific feature or service.
By using our site you accept the use of ‘Identification’ cookies.
These are used to send you relevant information and see which content you use.
We use targeting cookies to:
Send you customised news content via email.
Track which content you use.
Target you with adverts on other websites.
By using our site you accept the use of ‘Targeting’ cookies.
(b) Third party cookies
There are a number of third parties which provide UK Moneyman Limited with content and functionality on our website, some of these providers will use cookies to ensure the particular areas of the site work.
The site also has Social Interaction links (such as Facebook or Twitter). UK Moneyman Limited does not control any cookies that may be sent when using these external websites. For more information on these, it is advised to check their cookie policies.
(c) How to withdraw consent to, control and/or delete cookies
It is possible to remove cookies or block them from recording this information. This is generally found in the Options menu then Privacy section of your particular browser. Each browser is slightly different and constantly updating. For more information consult the Help menu of your browser.
This information has been provided to show our commitment to legislation regarding cookie awareness so that you can understand what cookies we use and why we use them. This ensures transparency in the data collected from you.
Cookie Directive
https://ico.org.uk
Information about cookies
https://www.allaboutcookies.org
Internet Advertising Bureau
A guide to behavioural advertising and online privacy
https://www.youronlinechoices.eu
International Chamber of Commerce United Kingdom
Information on the ICC (UK) cookie guide
https://www.cookielaw.org/wp-content/uploads/2019/12/icc_uk_cookiesguide_revnov.pdf
We will retain your personal information in accordance with applicable laws and while a client relationship is in place. The Financial Conduct Authority (FCA) requires data to be kept for 6 years from the date of full application.
You have the right to access your personal information to check whether it is accurate and up-to-date. You also have the right to receive a copy of your personal information we process.
We keep our Privacy Notice under regular review and we will place any updates on this web page. This Privacy Notice was last updated on 04/08/2021.
If you have any questions or complaints relating to how we use your personal information, or if you wish to exercise any of your rights regarding your personal information, please contact admin@ukmoneyman.com or write to us at UK Moneyman Limited, 410 Wincolmlee, Hull, HU2 0QL.
We will respond to you as soon as is possible. The length of time will depend on the type and complexity of the request, but you will receive a response no later than one month from the initial request.
If you are not satisfied with how UK Moneyman Limited has responded to your enquiry, you have the right to complain to the Information Commissioner’s Office (ICO), who is the regulator for data protection in the United Kingdom.
4.98 Rating204 Reviews
Ellen
Matt and Jennifer have been wonderful. They have made a very intimidating process easy to understand and have guided me through the process every step of the way. Matt's experience will help you to secure the best mortgage whatever your...
Michael
I have been with liverpoolmoneyman for 5 years now. Great service and advice as always. They help you every step of the way, I highly recommend them.
Abbie
The service was very quick and efficient and we managed to secure a great deal against a tight deadline.
Georgia
Leo and meghan were both very helpful and never made it feel like we was bothering then. No question was deemed a stupid question.
Sophie
Brilliant service, did everything we needed for our remortgage, made the process as simple as possible.
Mark
My experience was amazing so smooth, everyone was brilliant from the start and tom who I dealt with was second to none 👌🏻. Thank you all and I will definitely be recommending to friends
Noel
Very impressed they sorted everything out from start to finish thank you.
Allan
Used this company to help with a remortgage Extremely efficient and got me a great deal within a few days Always kept me upto date with what was happening and very professionall and helpful Highly recommended
Michael
Best decision going to Liverpool money man. Our advisor Matt Collinson has been incredible with his help, explaining everything clearly and making sure we understand everything. His team have also been wonderful, particularly Wendy Olsen who has...
Gaynor
Helpful friendly advice from everyone involved
John
We would recommend Liverpoolmoneyman to anyone !! Very good, very helpful, very friendly, very nice, clear information given with full explanations !!
John
Excellent service from the moneyman from the 1st phone call, throughout the whole application process. 100% service.
Agnes
Dan has been fantastic throughout , went through every step with us , would definitely recommend him and the company
Maisie
Extremely happy with the service provided and we would highly recommend Uk Money Man for anyone - but especially for first-time buyers who are unsure about the moving process. Special thanks to Wayne and Louise who were there to help from the...
Anonymous
Very professional
Nicole
Could not recommend Matt and Megan enough! Being a first time buyer, I did not know what the buying process would entail. Thankfully, Matt and Megan explained everything as we went along. Matt went above and beyond to answer my calls when we...
Liam
Really good service and friendly too
Katherine
Very informative and good communication.
Angela
Very pleased with the the service. Dan was very helpful and explained everything as the process went along in a clear way. All options were looked to see which would be the best option for myself. This made doing the product transfer hassle free.
Nathan
Our brokers were incredibly helpful and committed over a long period of time from us not being in the right position to remortgage, to months later when we were. They have kept up to date with how our mortgage process has been going and offered...